Your choice of 2 service levels: Track & Notify or Complete Digital Mailbox.
Track & Notify: Your Mailroom more organized. Students and faculty more satisfied.
What it does. iCollegeMail offers a simple and effective Track & Notify
service that automatically alerts students and faculty by push notification or email when their
packages arrive. With an app for iOS or Android on their smartphone or tablet, students and
faculty see information about their package and can schedule a Pickup at the mailroom, schedule
a Delivery, or Return the package to the sender. Automated alerts are sent when items are not
picked up. Access real-time Pickup and Delivery reports. Capability to use Track & Notify for
mail as well as packages for a complete notification system - it's entirely your choice.
Get your mailroom running orderly and efficiently, while providing a new level of service.
How it works. The iCollegeMail Utilities App for the mailroom, also available
on both iOS and Android, enables your staff to quickly and easily scan the package bar code upon
receipt, capture an image of the package, identify put-away location for easy retrieval, and
verify delivery to the recipient with a confirmation signature. Tag perishable items as 'Priority'
to encourage timely pick up. Run the whole system with a smartphone - no scanner or other equipment
to buy or lease. You get unlimited free installations for your mailroom, so multiple employees
can use the system simultaneously on multiple smartphones during peak times. A complete win-win
for your mailroom and students.
Why you need it. Mailrooms need a simple and easy way to manage package
receipt, storage and delivery, especially at the start of the semester, when the avalanche
of book deliveries and care packages can be overwhelming. Now with Track & Notify software
from iCollegeMail, students know not only when their packages arrive, but can also schedule
a pickup time, allowing mailroom employees to pick the packages in advance for smooth, speedy,
and verified distribution. Use the put-away locator to identify the precise location where every
package is stored, including secondary locations. Tap the 'Priority' notification option so
perishable care packages don't go stale and Valentine's Day roses get to the recipient on
Valentine's Day and not the day after. Save your staff time and hassle, increase customer
satisfaction, and reduce complaints. It's an elegant, no cost solution for managing
The Complete Digital Mailbox: Turn your College or University Mailroom into a Profit Center
What it does. Whenever you are ready, seamlessly upgrade to offer
students and faculty a full-functioning Digital Mailbox that enable users to
- Scan, recycle and shred mail
- Consolidate and forward mail and packages
- Schedule returns, pickups, and deliveries
- Add 2GB of cloud-based storage with encryption and backup
- Add phone and fax capabilities.
How it works. Upgrading is easy - no IT integration or equipment leases
to worry about. Your mailroom automatically gets access to the upgraded features necessary
to run a full-service Digital Mailbox mailroom and you set the fees for the on-demand
services that you offer. Students and faculty get a complete digital mailbox that they
can manage from an enhanced mobile app or from any laptop. The user-friendly online
mailbox interface is fully integrated with your back-end operations, so tasks requested
by your users appear automatically in a task list workflow for operational efficiency
and productivity. Easy enough for any employee to do. Full training and on-going support
to get you running and keep you going. Make your mailroom a profit center!
Why you need it. Students live on their smartphone - so that's where
their postal mail should be. They want to stay connected, save time, and use cloud storage.
They are away from campus for weeks during semester breaks, for months during summers, and
for up to a year when studying abroad. Now students and faculty can manage their postal
mail and packages online no matter where they are in the U.S. or the world, 24/7.
Students in remote dorms or living off campus, and faculty who are on campus
infrequently will know what's in their mailbox as soon as it is received and can
request mail to be scanned, forwarded or picked up. The mailroom runs efficiently
throughout the year and receives regular revenues from the services provided,
with no interruption of service and no backup of mail when recipients are
away on break or abroad.
Pricing: FREE for the mailroom — customized pricing and revenue options for the students
Get Track & Notify and the Complete Digital Mailbox at no cost to the mailroom when students pay a
small annual fee to download the app. Generate revenue for your mailroom by adding a margin to the
cost of the app, if that aligns with your service and revenue strategy. For Complete Digital Mailbox
service, some mailrooms will want to earn a margin on shipping and fee services such as scanning
documents, shredding, consolidating packages, depositing checks, or special drop-off delivery.
Others may choose to simply cover their costs to be revenue neutral.
Sustainability: Increase customer satisfaction while supporting a greener environment
Mailrooms without a tracking and notification service are still using paper notes to let students
know they have a package. Save the trees and let the iCollegeMail mobile app notify students that
they have a package so they can schedule a pickup time. Complete Digital Mailbox users can also
request that junk mail and any item they don't want or need be recycled.