Support
Frequently Asked Questions

Will I receive a real shipping address or just a PO Box?

You will receive a real shipping address that can receive packages from UPS, FedEx, DHL and USPS as well as magazines and mail.

What will my USA address look like?

Your Name
616 Corporate Way, Suite 2 # (Your Personal Mailbox Number)
Valley Cottage, NY 10989

When can you start accepting mail or packages for me?

We can accept mail or packages as soon as you create an account, however we cannot forward them to you without a signed Form 1583 and two forms of ID.

How can I pay for my signup fee?

We accept PayPal, American Express, Visa, MasterCard or Discover.

Can more than one person share a mailbox?

Yes. You may add up to 4 additional names onto your mailbox. Make sure to add the additional names in box 12 of Form 1583. Each person added will require their own ID.

Can corporations sign up for our mail forwarding service?

Yes. Business entities and corporations are eligible for an account. The regular Form 1583 must be filled out by a representative of the company.

How will I know if mail or packages have arrived at my U.S. address?

You will receive alerts via email whenever something has been received.